EARLEY EXECUTIVE ROUNDTABLE SERIES

THE ROLE OF INTELLIGENT VIRTUAL ASSISTANTS IN HEALTHCARE

APRIL 12, 2017 @ 1:00PM ET

 

The lack of patient adherence to prescribed medications and post-procedure care instructions is creating tremendous strain on both healthcare providers and payers alike. In recent research conducted by CapGemini, findings show that In the US alone, avoidable medical spending is estimated at over $300 billion per annum. Solving the adherence gap is now an imperative for healthcare and life sciences companies to protect their businesses from increasing regulation and cost cutting pressures, and seize the opportunity to improve the overall patient experience. This is where AI and chatbots can have a direct impact on increasing the touchpoints with patients, and ensuring a feedback loop that drives the correct care actions and visibility into drug and care program adherence.

In this session, attendees will gain an understanding of:

  • The root causes of non-adherence?
  • How has the industry addressed non-adherence in the past?
  • How do AI-driven Chatbots change the ways patient adherence can be addressed?
  • What use cases have emerged from early adoption that the healthcare industry can learn from?
 
 
Seth-Earley-400.jpg
 CEO
Earley Information Science
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CTO
Teletech Holdings 
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Michael Flammers
Partner, Life Sciences & Healthcare Customer Strategy Services
Teletech Consulting

Bruce-Metz-headshot-071290-edited.jpg
Dr. Bruce Metz
Managing Partner
Bruce Metz & Associates, LLC 
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Richard Lynch
VP & Managing Consultant
Accelare, Inc.