Session 1

March 29, 2017

Digital Workers, Chatbots, and Customer Service - Reality vs Aspiration 

What works, what doesn't, and what organizations need for success
 

Session 2

April 12, 2017

The Role of Intelligent Virtual Assistants in Healthcare

How virtual assistants can help solve the 'adherance gap' and more.
 

Session 3

April 26, 2017

How FinServ Organizations are Using Chatbot in Customer Service

Going beyond basic banking transactions to meet the needs of new audiences.
 

Session 4

May 10, 2017

Conversational Commerce and Virtual Sales Assistants

How the age of the virtual sales agent is changing the face of commerce.
 

 

 

OUR SPONSORS     

 

Meet our Panelists

 

tom-davenport-headshot-199991-edited.jpg
Professor
Babson College
 
Seth-Earley-400.jpg
CEO & Founder
Earley Information Science
 
Richard-Lynch-headshot.png
Richard Lynch
VP & Managing Consultant
Accelare, Inc. 
Dan-Miller-1.jpg
Lead Analyst & Founder
Opus Research
 
dave-hatch-formal.jpg
SVP, Marketing
Earley Information Science
 
Bruce-Metz-headshot-071290-edited.jpg
Dr. Bruce Metz
Managing Partner
Bruce Metz & Associates, LLC 
Mark-Beccue-headshot.jpg
Principal Analyst
Tractica
 
Michael-Flammer-headshot.jpg
Michael Flammer
Partner LifeSci & Healthcare Customer Strategy Services
Teletech Consulting 
 
Henry-Truong.jpg
CTO
TeleTech
 
Tobias-Goebel-headshot-1.jpg
Tobias Goebel
Director of Emerging Technologies
Aspect