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Past Roundtables

View recordings of previous Roundtables.

The Evolving Role of the CDO  - February 2017

IVA's & Chatbots - The Next Big Thing in CX  - January 2017

Getting to the Next Level in Knowledge Management  - November 2016

Next Generation Content Strategy  - October 2016

Data Governance Success  - September 2016

Paradox of Standards & Differentiation  - August 2016

Training the Robots  - July 2016 

Battle for Relevance  - June 2016

Promise of Personalization  - May 2016

Enterprise Search is Janky  - April 2016

Meaningful Metrics  - March 2016

Internal Collaboration & Customer Exp.  - February 2016

Intelligent Virtual Agents - January 2016

Metrics-based Information Governance  - December 2015

Contextualizing Customer Journeys  - November 2015

Digital Engagement Maturity   - October 2015

Digital Transformation Roadmap - September 2015

Marketing Technology   - August 2015

Data Analytics  - June 2015

Customer Experience Analytics  - July 2015